Toggle navigation
ONE-T
Home
CAEAS-ECAB Home
About ONE-T
Active Members
Retirees
Resources & Contacts
Trustees only
FR
Keeping you informed
Want to know what’s going on with your benefits and with ONE-T in general? Make sure to visit the website regularly to make sure you’re up to date!
You’ll find useful information – including answers to frequently asked questions and other plan resources – posted here for your convenience.
Read the latest member update here
Member Updates
Benefits improvements (October 2019)
Annual Report (September 2019)
Life Insurance Waiver of Premium (June 2019)
Understanding ONE-T (May 2019)
Dental Benefits (March 2019)
Making Claims (February 2019)
Leaves of Absence (January 2019)
Life and Accident Insurance (November 2018)
Travel Assistance Benefits (August 2018)
Introducing the CAEAS-ECAB Benefits Plan (May 2018)
CAEAS-ECAB Welcome Message (May 2018)
Drug Plan Resources
Reducing Your Out-of-pocket Costs (July 2018)
Understanding Mandatory Generic Substitution (July 2018)
Grandparenting and Prior Authorization (July 2018)
Therapeutic Class Pricing (TCP) (July 2018)
Understanding Your Drug Coverage (June 2018)
Q&A
Plan Eligibility Q&A
Benefits Q&A, December 2018
Provider Resources
Committed to your online experience - More claims move online with GroupNet (Great-West Life)
FAQ – Online claims (Great-West Life)
Out-of-country and Travel Assistance Coverage Reminders (Great-West Life)
Out-of-country Emergency Care (Great-West Life)
Therapeutic Class Pricing (Great-West Life)
Optional Critical Illness for Member and Spouse
Optional Accidental Death & Dismemberment Member & Spouse
Optional Life for Children
Optional Life for Members
Optional Life for Spouses
Forms
Request for Reference Drug Exception (Great-West Life)
Request for Brand Name Drug Coverage (Great-West Life)
Webinar
Webinar Presentation (October 2018)
Webinar Recording
Register your email to receive updates from ONE-T and stay in the know!
Register HERE
>
Have questions?
For claims-related questions,
please contact
Great-West Life
:
1-866-800-8086
or
GroupNet for Plan Members
.
For enrollment and eligibility questions,
please contact Cowan:
1-888-330-4010
or
one-t@cowangroup.ca
.
For questions on ONE-T operations,
please contact:
Corina Feiger
General Manager
info@one-t.ca
For your personal benefits statement,
please contact Cowan:
https://clients.cowangroup.ca/
one-t@cowangroup.ca
Submit paper claims to:
Great-West Life
London Benefit Payments
PO Box 5064, Station B
London, ON N6A 0C4